Discovery Session Terms

Draft · last updated 8 October 2026

The session

The Discovery Session is a paid, focused working session of 90 minutes, held by video call or in person in Athens, whichever suits you better. We listen to your plans, look at where your brand is and where you want to take it, and discuss how we could work together. It ends with our feedback and, where it makes sense, a proposal.

Who it is for

The session is offered to businesses, organisations and professionals, for business purposes. It is not offered to consumers.

Who provides it

The session is provided by the business named under “Who we are” in our Privacy Policy.

Requesting a session

Sending the brief is a request, not a booking. After we have read your submission we reply by email to confirm whether we can take it on, and then agree a time and send the details for the session fee.

Fee and payment

The session fee is €100, VAT included where VAT applies. It is payable in advance by bank transfer or an online payment link, and we send you the details when we agree a time. The session is confirmed once payment is received, and we issue an invoice for every payment.

Rescheduling and cancellation

You can move the session once at no cost if you tell us at least 48 hours before it starts. Later changes or missed sessions are not refunded. If we have to cancel, we offer a new time or refund the fee in full.

What the session is, and is not

The session is a consultation. It does not oblige either side to work together, and it does not include finished creative work. Any project begins only when you accept a written proposal.

Confidentiality and ideas

What you share with us stays between us and is used only to prepare for and follow up on the session. Ideas and recommendations we share in the session are given to help you decide; the design and strategy work itself belongs to a project agreed in writing.

Law

These terms are governed by Greek law. Disputes are handled by the courts of Athens.